In a significant step in the direction of better transparency and client empowerment, telecom service suppliers (TSPs) throughout India have now printed cell community protection maps on their official web sites.
This transfer is available in compliance with a mandate from the Telecom Regulatory Authority of India (TRAI) aimed toward enhancing the person expertise and serving to subscribers make extra knowledgeable decisions.
The initiative follows the revised laws launched by TRAI on August 2, 2024.
In keeping with the laws, each service supplier offering entry service (wi-fi) shall publish on its web site the service smart geospatial protection maps in such a way and format, as could also be directed by the Authority once in a while for the geographical areas the place wi-fi voice or wi-fi broadband service is offered for subscription by customers.
In keeping with the directive, TSPs had been required to finish the publication of their community protection maps by April 1, 2025.
To make sure consistency in format and ease of understanding for customers, TRAI additionally issued detailed technical tips on November 22, 2024. These tips offered a framework for the way the protection maps needs to be printed and offered.
Following these necessities, TSPs have now up to date their web sites to incorporate interactive and easy-to-navigate community protection maps, which permit customers to view the supply of wi-fi voice and broadband providers in particular geographic areas—serving to them assess service high quality earlier than subscribing.
Initially, three telecom firms have up to date their web site with this software like Bharti Airtel, RJIL, and Vodafone Thought.
BSNL and MTNL’s community protection maps are but to be up to date.