Synopsis- LoungeOne by Adani Digital Labs is altering the best way airport lounges are accessed in India, shifting away from out of date aggregator fashions and offering a real-time, tech-driven platform. It contains technologically superior options, real-time card validation, direct relationships, and the power to plug right into a wider ecosystem of Adani One. The lounge entry transformation is one other instance of Adani Group setting a brand new normal in digital experiences for travellers.
India’s airport expertise is firstly of a discovered digital transformation that’s being propelled by fast air journey development, elevated affluence, and demand for easy, premium providers. Immediately’s traveller is demanding and expects effectivity and personalisation, which particularly contains entry to airport lounges. Adani Digital Labs noticed this shift in demand and launched LoungeOne, its proprietary tech platform, to exchange the present third-party programs. It needs to offer entry through direct bank card integration and convey a brand new stage of comfort, transparency, and management over how Indian flyers expertise airport hospitality.
Background: Outdated Mannequin, New Challenges
- The Conventional Lounge Entry Mannequin: For a lot of years, Indian travellers have availed lounges on the airport by way of a mess of third-party aggregators corresponding to DreamFolks, DragonPass, and Precedence Go. Whereas journey aggregators have provided the comfort of entry, additionally they include inherent flaws.
- The Points with the Outdated Entry Mannequin: Accessing lounges was merely tormented by denied entries, cloudy standards for eligibility, outdated entry card databases and the continued inconvenience of utilizing a number of apps. Premium bank card memberships have been flourishing; with this development got here rising expectations for assured real-time entry to lounges.
- Finish of One Period and the Starting of a New Period: Adani Digital Labs had partnered with DragonPass till Might 2025, when the partnership expired, permitting Adani to introduce their very own product—LoungeOne.
What’s LoungeOne? Contained in the New-Age Platform
LoungeOne.AI is a digital-first reserving platform created by Adani Digital Labs to entry lounges for journey throughout Indian airports. It eliminates third-party brokers or aggregators and places passengers again in charge of their expertise.
Key Options
- Direct Entry: Bypass aggregators corresponding to DreamFolks or Precedence Go with direct entry to lounges.
- Card Validation: Simply confirm lounge eligibility through credit score or debit card linkage in real-time.
- A number of Entry Strategies: Use both the QR code generated by way of LoungeOne.AI or swipe your card on the lounge.
- Out there to Fly: At present obtainable at 16 Adani airports, together with Mumbai (T1 & T2), Bengaluru T2, Ahmedabad, Jaipur, Lucknow, Guwahati, and many others.
- Financial institution Partnerships: Partnerships with main banks corresponding to ICICI Financial institution and Axis Financial institution, and a number of other extra banks will observe.
- Entry Networks: Utilises in-house lounges and unbiased lounges to offer a variety of entry.
Comparability Desk
| Side | Conventional Aggregators | LoungeOne by Adani |
|---|---|---|
| Entry Technique | Through third-party apps | Direct by way of LoungeOne portal |
| Eligibility Examine | Typically outdated or unclear | Actual-time, card-linked validation |
| Entry Technique | Voucher or swipe through aggregator | Prompt QR or card swipe |
| Person Expertise | A number of apps, inconsistent | Seamless, mobile-first movement |
| Financial institution Integration | Oblique through aggregators | Direct with banks (ICICI, Axis) |
Additionally learn: Credit score Playing cards with Annual Charges Underneath ₹500 – Listed here are the Prime 5 You Have to See
Strategic Significance for Adani and the Journey Ecosystem
- LoungeOne isn’t only a product: It varieties an integral a part of Adani’s digital transformation technique. not like another “product”, LoungeOne will disrupt the present expertise for passengers in Indian airports.
- Impressed by the Fintech Revolution in India: Simply as UPI modified the sport for digital funds in India, LoungeOne is a genuinely progressive homegrown product that may disrupt a myriad of journey tech in India.
- A part of the Adani One Tremendous-App: LoungeOne is part of the overarching Adani One platform, which encapsulates flight, meals & beverage, parking service and concierge service, and connects them right into a journey ecosystem.
- Our Imaginative and prescient as Leaders: In keeping with CEO Arun Bansal, LoungeOne is about delivering the most effective experiences, inbuilt India, and taking Adani into management not simply in infrastructure however in digital innovation as nicely.
The Ripple Impact: Banks, Lounges & Aggregators
- Banks: Higher Visibility & Elevated Rewards: Banks corresponding to ICICI and Axis get to make use of the direct monitoring of utilization to information loyalty packages and buyer insights.
- Lounge Operators: Direct Connection and Value Saving: Lounge operators handle entry extra clearly, see elevated volumes, and are extra in charge of brokers who take excessive commissions.
- Aggregators: Declining Significance: Community manufacturers like DreamFolks and Collinson will likely be disrupted as airports advance in direction of direct, tech-driven options.
- Trade-Large Influence: All of this can permit different airport operators to make use of this framework to pursue digitising the airport expertise in India as nicely.
Future Prospects & Growth
- Geographic Development: Adani intends to department LoungeOne out of its 16-airport system to additionally embrace non-Adani and worldwide lounges.
- Banking & Loyalty Integrations: Subsequent steps embrace onboarding banking features and loyalty packages, in addition to a customized journey expertise.
- Unified Journey Ecosystem: At its fullest, Adani One goals to create a seamless digital journey ecosystem with the complete journey chartered from ticket acquisition to boarding by way of the super-app.
Conclusion
LoungeOne marks a big step change within the Indian airport hospitality expertise—shifting away from fragmented, third-party programs and shifting to a unified, tech-first atmosphere. As premium journey consolidates and bank card adoption will increase in India, LoungeOne is positioned to develop into the default for lounge entry. LoungeOne is greater than only a comfort platform; it solidifies Adani Digital Labs because the future-ready chief in India’s quickly evolving journey tech ecosystem.
Written by N G Sai Rohith
