Bengaluru, November 3, 2025: The Financial Instances has conferred the AI Coverage Chief of the Yr 2025 award upon Dr. Suborno Bose, Chairman of the Worldwide Institute of Lodge Administration (IIHM).
This recognition highlights his pioneering contribution in shaping a human-centered AI integration mannequin inside hospitality and better schooling, an method that proposes coverage management can emerge simply as a lot from tutorial establishments and school rooms as from authorities and trade boardrooms.
In acknowledgment of the award, Dr. Bose, stated, “I’m deeply humbled to be taught that The Financial Instances has chosen to confer on me the title of AI Coverage Chief of the Yr 2025.
I view it not as a private accolade however as an acknowledgment of what Indian schooling has achieved by braveness and experimentation. This recognition validates a bigger thought — that coverage management right this moment is just not confined to authorities corridors.
It might probably emerge from school rooms, labs and establishments that dare to reimagine studying by know-how. What started as an experiment inside IIHM and has been profitable, has developed right into a coverage mannequin for accountable, human-centric AI integration in schooling.
As discussions on AI develop louder, Dr. Bose is evident that accountable AI in hospitality isn’t merely a matter of inserting ‘ethics’ into code because it requires designing methods with intent, the place know-how helps folks reasonably than performs for them.
He argues that AI ought to keep largely invisible to friends and sensible for employees however not as a grand showcase of innovation however as an unobtrusive layer that strengthens human connection.
Reasonably than permitting know-how to overshadow service, his method positions AI as an operational enabler that enhances precision, sustainability and situational consciousness whereas preserving the emotional dimension on the coronary heart of hospitality.
This precept shapes IIHM’s studying ecosystem, the place college students have interaction in AI-driven hospitality simulations, sustainability and zero-waste labs, empathy-oriented coaching, and instruments such because the GreenRoute Sustainable Journey GPT and the SDG GPT Builder.
The underlying declare, which can sound idealistic however is central to his philosophy, is that schooling itself features as a residing coverage—one which influences trade practices by shaping mindset and conduct earlier than graduates even enter the workforce.
“Coverage has which means solely when it reaches folks,” he typically says, and inside IIHM, duty, sustainability and visitor empathy are designed to be practiced as important competencies reasonably than added later as corrections.
Disclaimer:- This story has not been edited by SugerMint employees and supplied by the company. SugerMint is not going to be accountable in any approach for the content material of this story.
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