Know-how-enabled logistics options supplier Ecom Categorical has introduced a strategic partnership with Truecaller for enterprise to drive dependable and safe buyer communication and improve belief in logistics interactions.
Ecom Categorical, which serves hundreds of on-line sellers, direct to client or D2C manufacturers, and e-commerce marketplaces, is leveraging Truecaller’s communication options to minimise name rejection charges and supply higher transparency to its clients, in response to a launch.
Ecom Categorical has adopted Truecaller’s Buyer Expertise answer, with a view to making sure seamless, safe, and dependable communication with clients throughout India, the discharge added.
Leveraging Truecaller Verified Enterprise Caller ID as a part of the Buyer Expertise answer, Ecom Categorical ensures that its clients can immediately recognise verified calls by way of components similar to the corporate identify, brand, a verified inexperienced badge, and a class identify.
This verification reduces situations of missed or ignored calls attributable to a scarcity of belief, thereby bettering response charges and operational effectivity, the discharge added.