India’s Digital Accessibility Report Exhibits ‘Primary’ Limitations Persist Throughout Main Web site Sectors

• BarrierBreak’s newest BB100 report reviewed 100 web sites throughout Authorities, E-commerce, Schooling, Healthcare, Information, Journey & Tourism, Airways, and Leisure sectors
• Over 64% of errors are fundamental WCAG Stage A violations; report requires “accessibility by design” throughout all sectors

Mumbai, November 10, 2025: A brand new nationwide research by BarrierBreak, in partnership with the Nationwide Centre for Promotion of Employment for Disabled Individuals (NCPEDP), has discovered {that a} vital variety of India’s most visited web sites proceed to stay inaccessible for individuals with disabilities.

The BB100 State of Digital Accessibility in India 2025 analysed 100 of the nation’s most visited web sites and recognized a median of 116 accessibility errors per homepage. The best error charges have been noticed in Leisure (285.2), Journey & Tourism (144.3), and E-commerce (121.5) sectors.

Digital accessibility ensures that on-line platforms, equivalent to authorities portals, e-commerce websites, and digital banking companies, will be independently utilized by individuals with visible, listening to, motor, or cognitive disabilities.

In keeping with NFHS-5 information, India has over 63 million individuals with disabilities, but a lot of its digital ecosystem stays out of attain for them. Key findings embrace: 

• 64% of errors have been on the most simple (Stage A) normal, indicating foundational design and navigation points stay widespread.
• The best error classes have been poor color distinction (36%), hyperlink points (23%), lacking keyboard operability (11%), ARIA markup (11%), and insufficient picture descriptions (7%).
• Public sector web sites, notably Authorities and Healthcare, have proven enchancment since final yr, averaging 63.8 and 59.6 errors per homepage, however nonetheless fall in need of having a very inclusive design.
• Client-facing sectors like Leisure and E-commerce proceed to battle, with excessive error charges and inconsistent software of accessibility options.

“The findings are a reminder that hundreds of thousands of Indians proceed to be excluded from on a regular basis digital experiences and important on-line companies.

The Leisure, Journey, and E-commerce sectors contact our each day lives, but stay the least accessible for this demographic,” mentioned Arman Ali, Government Director, NCPEDP. “Because the Supreme Courtroom has affirmed, digital entry is a elementary proper.

India wants organizations to deal with accessibility as a mainstream enterprise and coverage precedence by integrating it from the very first line of design. Past the ethical and authorized crucial, the price of inaccessibility can be financial.

Each inaccessible web site represents misplaced prospects, lowered engagement, and untapped income potential. Solely when accessibility is seen as each a proper and a possibility can we guarantee each Indian participates equitably in our digital future.”

Shilpi Kapoor, Founder and CEO of BarrierBreak, mentioned, “We should cease viewing incapacity inclusion as a charity. After we design web sites, apps, and digital companies that everybody can use, we construct not simply fairness, however higher merchandise for all.

We should do not forget that a big section of India’s inhabitants stands to realize when digital accessibility is carried out. These will not be edge instances, however an unlimited, potential buyer base. “

“India’s digital financial system has matured quickly, however the inclusive design tradition we want continues to be catching up. Going ahead, embedding accessibility into each stage of digital transformation, somewhat than scrambling to cross post-launch audits, will enhance usability for everybody and, within the course of, unlock new markets,” she added.

The report was launched on the 4th version of the Inclusive India: Digital First occasion on Monday, November 10, on the JW Marriott Sahar in Mumbai.

The BB100 research ranks web sites throughout Authorities, E-commerce, Schooling, Healthcare, Information, Journey & Tourism, Leisure, and Airways.

Evaluated utilizing BarrierBreak’s A11yInspect device and WCAG 2.2 Stage AA requirements, the evaluation centered on homepage experiences and key accessibility standards, together with keyboard operability, coloration distinction, hyperlink textual content readability, ARIA implementation, and picture descriptions, offering a complete cross-sector snapshot of India’s present digital inclusion panorama.

Final yr, BarrierBreak’s BB100 report spotlighted the gaping accessibility gaps in India’s monetary sector. Since then, the sector has seen progress and backing from SEBI to take actual motion.

The SEBI tips have been printed with strong necessities, clear timelines, and a framework for annual third-party audits to implement possession past token compliance. That is setting the stage for measurable year-on-year progress.

To obtain an entire copy of the report, please go to – https://www.barrierbreak.com/bb100-report-2nd-edition-digital-accessibility-landscape-of-the-finance-sector-in-india/

About BarrierBreak:

BarrierBreak, based in 2004 in India, champions the concept know-how can empower individuals with disabilities and the aged, enhancing their independence.

Constructed on three foundational rules—harnessing the ability of know-how, fostering employment alternatives for individuals with disabilities, and working as a for-profit social enterprise—BarrierBreak stands on the forefront of offshore digital accessibility testing and consulting.

With a crew of over 300 accessibility consultants, the corporate is devoted to crafting inclusive digital experiences that align with world accessibility requirements.

BarrierBreak ensures compliance with WCAG 2.2 and a pair of.1 tips, Part 508, and ADA, and gives knowledgeable help in creating Voluntary Product Accessibility Templates (VPATs).

The organisation continues to set new benchmarks within the business, providing end-to-end digital accessibility companies together with guide and automatic audits, internet and cellular remediation, consulting, VPAT creation, and coaching applications.

This previous yr, their management and innovation have been fortified by the launch of A11yInspect and A11yNow, combining superior AI-driven automated scans with specialised guide testing to assist organizations speed up accessibility compliance and administration.

Disclaimer:- This story has not been edited by SugerMint employees and offered by the company. SugerMint is not going to be accountable in any approach for the content material of this story.

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