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Reading: Jeff Bezos Let Clients Cancel Their Personal Amazon Orders And It Paid Off Large: ‘If You Give Folks Extra Management…Possibly They’re going to Order Extra’ – Amazon.com (NASDAQ:AMZN)
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StockWaves > Trading > Jeff Bezos Let Clients Cancel Their Personal Amazon Orders And It Paid Off Large: ‘If You Give Folks Extra Management…Possibly They’re going to Order Extra’ – Amazon.com (NASDAQ:AMZN)
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Jeff Bezos Let Clients Cancel Their Personal Amazon Orders And It Paid Off Large: ‘If You Give Folks Extra Management…Possibly They’re going to Order Extra’ – Amazon.com (NASDAQ:AMZN)

StockWaves By StockWaves Last updated: June 5, 2025 4 Min Read
Jeff Bezos Let Clients Cancel Their Personal Amazon Orders And It Paid Off Large: ‘If You Give Folks Extra Management…Possibly They’re going to Order Extra’ – Amazon.com (NASDAQ:AMZN)
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In a 2002 MIT presentation, Amazon.com, Inc. AMZN founder Jeff Bezos mentioned the stunning success of permitting prospects to cancel their very own orders.

What Occurred: Through the discuss, Bezos mentioned that to foster innovation, corporations have to make experiments reasonably priced. If experiments are costly, just a few will have the ability to run them, limiting the potential for innovation.

He gave the instance of how Amazon makes use of A/B testing (a means of evaluating two variations of one thing to see which performs higher) as a low-cost solution to experiment with new concepts like personalization algorithms. This helps check concepts with out enormous investments.

The Amazon founder additionally identified that predicting how customers will behave is hard and may typically result in wasted effort. Moderately than debating and speculating, it’s simpler to strive one thing and observe the end result.

See Additionally: Jeff Bezos Described His Distinctive Life Philosophy Which Follows A Dorky Framework Revolving ‘Remorse Minimization’

Amazon did this with options like self-service instruments for patrons to cancel orders.

Regardless of inner considerations, Bezos defended the transfer, saying, “When you give individuals extra management over their surroundings… perhaps they will order extra.”

This daring determination was based mostly on the speculation that empowering prospects would construct belief and drive elevated gross sales. “We could not actually do a low-cost experiment… so we simply went forward and constructed it,” Bezos defined.

Subscribe to the Benzinga Tech Tendencies e-newsletter to get all the most recent tech developments delivered to your inbox.

Why It’s Essential: Amazon at present has a market cap of $2.2 trillion, making it the fourth most beneficial firm on the earth.

Final month, Amazon reported first-quarter web gross sales of $155.7 billion, marking a 9% year-over-year enhance and surpassing the Avenue consensus estimate of $155.04 billion.

Over the previous 5 years, Amazon shares have gained 66.92%, although they continue to be down 5.90% year-to-date, in keeping with Benzinga Professional.

Amazon at present holds a consensus worth goal of $248.80 based mostly on the rankings of 41 analysts. The very best goal, $305, was issued by Tigress Monetary on Might 6, 2025, whereas the bottom, $195, got here from Raymond James on April 21, 2025.

The three newest analyst rankings by JP Morgan, BofA Securities and Tigress Monetary gave it a mean worth goal of $264.33, suggesting a possible upside of 27.64%.

Benzinga’s Edge Inventory Rankings additionally spotlight Amazon’s sturdy worth momentum throughout short-, medium-, and long-term intervals. Extra detailed efficiency metrics could be discovered right here.

Try extra of Benzinga’s Client Tech protection by following this hyperlink.

Picture Courtesy: Lev Radin on Shutterstock.com

Learn Subsequent: 

Disclaimer: This content material was partially produced with the assistance of Benzinga Neuro and was reviewed and printed by Benzinga editors.

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