A Microsoft retailer in New York, US, on Friday, Oct. 25, 2024.
Jeenah Moon | Bloomberg | Getty Photographs
Tens of 1000’s of customers had been unable to entry numerous Microsoft packages on Saturday afternoon.
“We’re investigating a problem through which customers could also be unable to entry Outlook options and companies,” Microsoft 365 Standing, the official Microsoft account for 365 service incidents, stated in a publish on X. “Further particulars might be discovered beneath MO1020913 within the admin heart.”
The variety of experiences that companies akin to Microsoft Outlook, Microsoft Trade, Microsoft Groups, Microsoft 365 and Microsoft Azure had been down spiked after 3:30 p.m. ET. Greater than 37,000 people reported an Outlook outage and roughly 24,000 reported an outage within the tech firm’s 365 service, in line with Downdetector, whereas roughly 150 customers reported their Groups accounts had been down.
The outages had been most extremely concentrated within the New York, Chicago and Los Angeles areas, per the Downdetector experiences.
Customers additionally flooded social media web site X complaining about their incapacity to entry their Outlook emails, prompting considerations of a worldwide Microsoft outage.
Microsoft reported on its service well being replace web page that the corporate has confirmed the potential explanation for the outage and has reverted the “impacting service replace.” “We have entered a interval of prolonged monitoring to make sure that the service stays secure, and to handle any excellent impression to different Microsoft 365 companies,” in line with the standing replace.
The corporate has not responded to CNBC for a request for remark.
This story is growing. Please examine again for updates.
