In case you’ve ever wandered by way of a mall or strolled down a buzzing excessive road and caught a whiff of that heat, candy waffle aroma — chances are high, it got here from The Belgian Waffle Co. Yep, that yellow-and-black stall that’s nearly inconceivable to stroll previous with out caving in for “only one chunk.”
And now, there’s an excellent motive to speak about it once more. The model has formally crossed 700 shops throughout India, a milestone that almost all dessert chains can solely dream of. However right here’s the factor — they’re not even near slowing down.
From a Small Concept to a Pan-India Sensation
When Shrey Aggarwal launched The Belgian Waffle Co (BWC) in 2015, it wasn’t precisely the type of enterprise that screamed “mass success.” Again then, Waffles weren’t a part of India’s dessert vocabulary. Certain, we beloved our gulab jamuns and sundaes, however waffles? They had been an occasional café deal with — not one thing you’d anticipate to seize from a takeaway counter.
And that’s precisely what made BWC stand out. Shrey and his workforce noticed potential the place others didn’t — a conveyable, freshly made dessert that might match the fast-paced way of life of contemporary India. What began as one tiny outlet quickly become a large community spanning metros, tier 2, and tier 3 cities.
It wasn’t nearly promoting waffles. It was about creating a brand new snacking behavior — heat, customizable, indulgent, but in some way nonetheless “informal sufficient” to get pleasure from anytime.
The Franchise System That Labored Like Magic
Let’s be actual — rising to 700 shops in underneath a decade doesn’t occur by luck. It takes a system that works, and The Belgian Waffle Co. nailed that early on.
Their franchise-led mannequin turned out to be the spine of their growth story. As an alternative of making an attempt to regulate every thing centrally, the model empowered small entrepreneurs to be a part of their journey. The setup prices had been affordable, the margins enticing, and the model assist surprisingly strong — one thing franchisees typically complain about with different chains.
This method allowed them to scale quick with out compromising an excessive amount of on high quality. After all, managing an enormous community has its complications (and so they’ve had their share, for positive), however BWC appears to have discovered that uncommon stability between management and adaptability.
Stroll right into a BWC outlet in Mumbai or Guwahati, and also you’ll discover the identical crisp branding, similar aroma, similar packaging — a consistency that many homegrown meals manufacturers wrestle to keep up.
Why Individuals Can’t Cease Loving It
Truthfully, it’s not simply the waffles. It’s the complete expertise.
You order one thing heat, watch it being made in entrance of you, odor the batter cooking — it’s an emotional factor. That vivid yellow paper sleeve, that first chunk when the chocolate oozes out… It’s consolation in a snack.
The Belgian Waffle Co found out the key sauce early: acquainted indulgence meets trendy presentation. They took a Western idea, gave it an Indian-friendly twist, and saved it inexpensive.
The end result? Waffles turned cool. Instantly, it wasn’t only a café factor — it was a grab-and-go deal with you possibly can get pleasure from between lessons or after dinner.
And the model by no means received boring. They saved dropping new flavours — from the darkish chocolate fantasy to the purple velvet obsession, and even seasonal specials that followers eagerly waited for.
They didn’t simply promote waffles; they offered happiness in a fold.
How the Pandemic Modified Every thing (and Helped Too)
When COVID-19 hit, most dessert chains had been in hassle. Footfall dropped, malls closed, and other people had been cautious of consuming out.
However right here’s the place BWC’s delivery-first technique actually paid off.
Even earlier than the pandemic, the model had neatly tied up with Swiggy and Zomato, guaranteeing their waffles might attain prospects anyplace. Throughout lockdowns, whereas dine-in giants had been bleeding, The Belgian Waffle Co leaned laborious into takeaway and supply, retaining the model alive and even increasing in some areas.
In addition they used that downtime to double down on product innovation — launching DIY waffle kits and ready-to-make mixes for residence use. It wasn’t only a survival transfer; it was intelligent brand-building throughout a disaster.
The Numbers That Converse for Themselves
Crossing 700 retailers is not any small feat. The truth is, it locations The Belgian Waffle Co amongst India’s top-performing QSR (Fast Service Restaurant) manufacturers within the dessert class.
What’s spectacular is not only the quantity, however the place these shops are. It’s not simply the massive cities anymore. You’ll discover BWC retailers in tier 3 cities, school hubs, and even smaller vacationer spots — locations the place 5 years in the past, a waffle would’ve been a novelty.
This broad attain says rather a lot about how India’s meals scene is altering. The center class is extra experimental, youth tradition is driving meals tendencies, and small indulgences like waffles have gotten a part of day by day life.
What’s Subsequent for the Model?
In case you suppose 700 shops is the end line, suppose once more. The corporate is already eyeing extra growth throughout northern and northeastern India, together with a doable worldwide push.
There’s speak of exploring franchise alternatives within the Center East and Southeast Asia, areas the place the “grab-and-go” dessert format is booming.
What’s significantly thrilling is that BWC isn’t simply chasing numbers anymore — they’re specializing in expertise innovation. Anticipate newer retailer codecs, perhaps even sit-down waffle cafés or dessert lounges underneath the identical model umbrella.
They’re additionally engaged on increasing their product vary — probably dipping into associated desserts like crepes, pancakes, or ice cream mixtures.
Why This Issues for India’s Meals Enterprise
The Belgian Waffle Co.’s rise is greater than only a model story. It’s a mirrored image of India’s evolving QSR panorama.
Ten years in the past, most dessert chains had been imports. Right this moment, we’re seeing homegrown manufacturers like BWC, Wow! Momo and Giani’s redefining what “Indian quick meals” means. They’re mixing world codecs with native sensibilities — and profitable.
What BWC did in another way was keep grounded. They didn’t overprice themselves. They didn’t chase luxurious branding. They merely centered on style, comfort, and consistency — and that components, it seems, is timeless.
My Take: The Waffle Revolution Is Simply Getting Began
I’ve adopted The Belgian Waffle Co.’s journey for years, and I can inform you this — they’ve constructed one thing uncommon. Most F&B manufacturers peak and fade, however BWC appears to evolve with each part of India’s city meals tradition.
Their secret? Most likely listening to prospects greater than analysts. You’ll be able to inform from their menu updates and model communication that they genuinely get what Gen Z and millennials need — easy joys that look good on Instagram and style even higher in actual life.
In the event that they proceed to stability progress with innovation, they could simply develop into India’s first world dessert QSR model — the type that represents Indian entrepreneurship on the world stage.
And if that occurs, we’ll all keep in mind the way it began — with one small waffle counter and a giant, candy dream.
Abstract:
The Belgian Waffle Co has crossed 700 shops in India and plans to broaden additional throughout the nation and overseas. With a powerful franchise mannequin, menu innovation, and a delivery-first method, the model continues to dominate India’s dessert QSR house — proving that even a humble waffle can develop into a nationwide sensation when completed proper.
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