Dr. Ajayita, another drugs practitioner from Chandigarh, lately shared her adverse expertise at an upscale way of life lodge in Pune. She claimed on social media that, upon check-in, her room was modified with out prior intimation, and no rationalization or apology was supplied. Regardless of this, she selected to accommodate the scenario.
Dr. Ajayita said that, after coming back from the lodge’s spa, she had opened a sealed comb package deal in her room solely to discover a used comb inside. Expressing her shock, she questioned whether or not the lodge was reusing facilities like toothbrushes as effectively, calling the apply “disgusting and unhygienic”.
After this incident, she raised her considerations with the lodge’s common supervisor. She claimed that the scenario had escalated additional. Based on her, he was “impolite, dismissive and condescending” as an alternative of addressing the difficulty.
She additional alleged that when she identified how social media might affect the lodge’s status. The supervisor allegedly responded aggressively, “Do what you need, I’ll see what I must do!”
She additionally talked about that, when she requested for permission to take his image to focus on the difficulty, his behaviour turned nastier.
“A 5-star lodge with zero hygiene requirements, recycled facilities, & a Common Supervisor who bullies clients? Unacceptable!” she wrote.
“Is that this your hospitality normal?” she concluded by asking.
Social media reactions
“I used to be there final month and simply as I checked in, one other couple simply opened the door and entered the room!!! They hadn’t checked out but and I used to be allotted the identical room!!!” got here from one social media consumer.
“I discovered spit in my basin and a few used soaps beside the bathrooms I adjusted someway as a result of i used to be solely there for an evening,” wrote one other consumer on Twitter (now X) whereas referring to the lodge chain’s providers in Delhi.
“There ws a lizard within the room roaming on the ground, when complained about the identical to the entrance desk they had been very informal about it. No one adopted up on the suggestions I despatched. I discovered the workers on the reception very smug,” one consumer spoke about their expertise in the identical lodge in Jaipur.
One of many customers made a hilarious suggestion to punish the lodge administration, “Order a number of varied fish dishes. Earlier than trying out, put half the fish within the commode, clog it up. Half the fish stuff within the A/C vent.”
“Can be fascinating to know the opposite aspect of the difficulty right here too,” responded one other consumer.
