The Nationwide Highways Authority of India (NHAI) has clarified that customers’ expertise on freeway toll plazas is not going to be impacted with the implementation of latest norms on FASTag transactions.
The clarification got here after the Nationwide Funds Company of India (NPCI), an umbrella organisation for working retail funds and settlement methods, launched a brand new regulation with regard to delayed transactions attributable to inactive FASTags at toll plazas. The foundations have come into impact on February 17.
The NPCI round goals to make sure that the FASTag transactions are settled inside the cheap time of car passing a toll plaza in order that prospects will not be harassed by late transactions, NHAI stated in a press release.
“The round has been issued by NPCI to facilitate decision of disputes between acquirer financial institution and issuer financial institution on FASTag standing whereas automobile crosses toll plazas,” it stated.
The NHAI additional stated that every one Nationwide Freeway toll plazas function on ICD 2.5 protocol which provides real-time tag standing, therefore FASTag prospects can recharge the tag any time earlier than crossing the toll sales space.
Some toll plazas on state highways are nonetheless on ICD 2.4 protocol which wants common updates of tag standing. It’s being deliberate to shift all such toll plazas to ICD 2.5 protocol, shortly, it stated.
ICD refers to interface management doc. FASTag customers are inspired to hyperlink their FASTag pockets to UPI/present/financial savings accounts underneath auto-recharge setting to eradicate the necessity for guide recharges.
Prospects are in a position to recharge their FASTags any time earlier than reaching the toll, utilizing a wide range of cost channels corresponding to UPI and web banking, amongst others.
