With its newly launched Agentic EX, Kapture empowers enterprises and their staff to enhance productiveness and save time on looking out, task-switching and navigating help methods.
India, June, 2025: Kapture CX, India’s main GenAI-powered CX automation platform has not too long ago introduced the launch of Kapture EX, an AI-first resolution that unifies workflows, communication and help throughout departments.
The platform combines AI-powered workspaces, autonomous brokers and repair desk automation to offer a seamless enterprise expertise.
Within the current, enterprise worker expertise is very fragmented on account of software fatigue, disjointed methods and inefficient help mechanisms.
In contrast to conventional instruments that bolt on AI, EX is designed as and AI-native resolution to convey intelligence to each interplay and get rid of the chaos of disconnected methods. It helps staff reclaim 60–90 minutes day by day by decreasing time spent on looking out, task-switching and navigating help methods.
Commenting on the launch announcement, Sheshgiri Kamath, CEO and Co-Founding father of Kapture CX mentioned, “AI needs to be embedded on the core of enterprise workflows—not siloed. With Kapture EX, we’re not simply automating help however redefining how work occurs throughout departments, unlocking time and intelligence at scale.”
The office has develop into bloated with level options as staff spend extra time switching apps than fixing issues. Therefore, Kapture has provide you with a game-changing Agentic EX resolution that’s the antidote to digital sprawl in unifying work, data and help into one coherent and clever system.
In contrast to legacy methods that retrofit AI, Kapture EX is engineered as an AI-native platform that integrates multi-model LLMs and agentic capabilities from the bottom up, with multi-model help (GPT, Claude, Gemini), agentic workflows and context-aware service automation. It really works as an AI workspace for the trendy enterprise that handles chat to paperwork and tickets to analytics.
Presently, Kapture has rolled out Agentic EX with a number of giant enterprises with two organizations already increasing to full-scale, company-wide deployment.
The corporate has deployed it throughout BFSI, IT companies, Retail and International Functionality Facilities (GCCs) to streamline inside workflows and allow centralized but scalable operations by means of clever agentic workflows.
Kapture EX operates on a modular subscription foundation that enables enterprises to scale primarily based on use circumstances AI Workspaces, Clever Service Desk and Full Suite Deployment.
With built-in enterprise compliance (ISO, GDPR, SOC 2) and role-based entry controls, it ensures safe and compliant deployment throughout geographies.
“We’re not constructing simply one other SaaS product. Kapture EX is the AI layer for the trendy enterprise and is deployable throughout HR, finance, IT, and gross sales. It makes your folks quicker, your processes smarter, and your platforms AI-ready,” Kamath added.
Constructing on the early momentum, Kapture is planning for a phased industry-specific launch scheduled for Q3 2025. By transferring into full-scale deployment, it goals to develop into the working system for clever enterprise expertise the place work, data and help mix in a single clever interface.
Disclaimer:- This story has not been edited by SugerMint workers and offered by the company. SugerMint is not going to be accountable in any manner for the content material of this story.
| Are you an
Entrepreneur or Startup? Do you might have a Success Story to Share? SugerMint wish to share your success story. We cowl entrepreneur Tales, Startup Information, Ladies entrepreneur tales, and Startup tales |
Learn extra Press Releases at SugerMint. Observe us on Twitter, Instagram, Fb, LinkedIn
