Round 100 passengers of IndiGo Airways have been stranded at Mumbai Airport for over 9 hours. The flight, scheduled to depart for Istanbul at 6:55 am, was delayed attributable to technical points, as per a press assertion from the airline.
Passengers reported being stored onboard the plane for a number of hours with none updates, resulting in confusion and frustration. One passenger alleged that they acquired ingesting water solely 13 hours after the ordeal started. IndiGo workers later knowledgeable passengers that the flight had been cancelled.
In its assertion, the airline stated “We remorse that our flight 6E17, initially scheduled to function from Mumbai to Istanbul, confronted a delay attributable to technical points.
Sadly, regardless of our greatest efforts to rectify the difficulty and dispatch it to the vacation spot, we finally needed to cancel the flight, the airline stated.
“Whereas our groups are working onerous to offer assist to our affected clients, by retaining them knowledgeable, and arranging welfare measures resembling lodging, meal vouchers, and full refunds, we all know that no quantity of effort can totally undo the inconvenience induced,” IndiGo said.
In keeping with IndiGo, an alternate plane has been organized and is now scheduled to depart at 11:00 pm, they usually wish to guarantee our clients that their security and luxury stay our high priorities.
Regardless of these measures, many passengers continued their protests, demanding readability, faster preparations, and improved dealing with of such conditions.