With this appointment, Kapture CX goals to speed up its progress and strengthen its place as a worldwide chief within the CX business.
India, twenty third April 2025: Kapture CX, a famend Agentic AI Buyer Expertise platform has not too long ago appointed Gaurav Prakash as the brand new Senior Director of Enterprise Gross sales to construct and scale the enterprise operate throughout India with a worldwide outlook.
Gaurav boasts 14 years of expertise within the SaaS business and has been on the forefront of a number of expertise domains, together with EdTech, ProcureTech and most remarkably Buyer Expertise (CX).
He acknowledges the rising demand for pure-play agentic AI powered CX options available in the market and therefore, his appointment will probably be pivotal for Kapture CX because it stands out as the one participant delivering an end-to-end CX suite constructed organically in India.
Commenting on the onboarding announcement, Gaurav Juneja, CRO of Kapture CX stated, “We’re excited to welcome Gaurav to Kapture CX at a time when the enterprise market is prepared for disruption.
His deep experience throughout SaaS and buyer expertise aligns completely with our imaginative and prescient to ship revolutionary and end-to-end CX options.
Along with his appointment, we’re assured in accelerating our progress and strengthening our place as a market chief.”
Elated with the appointment, Gaurav Prakash, the newly appointed Senior Director at Kapture CX stated, “The market is at an inflection level.
Enterprises—whether or not legacy companies or digital-native manufacturers—are actively searching for a complete CX platform that aligns with their transformation targets.
Kapture is well-positioned to capitalize on this shift, particularly with its early funding in Generative AI and Agentic AI by the management & the founders as a game-changer.”
Earlier than becoming a member of Kapture, Gaurav Prakash performed a key function in scaling North, East and West India’s enterprise operate at Freshworks and was additionally related to PwC.
As Kapture continues to develop its enterprise footprint, Gaurav is actively trying to usher in prime expertise in enterprise gross sales and strengthen the corporate’s management within the CX house.
“I’m extremely impressed by Kapture’s tradition and its energetic, hardworking groups throughout GTM, Gross sales, Advertising and marketing, and Finance—groups which might be deeply dedicated to problem-solving, irrespective of the problem,” Gaurav Prakash added.
Disclaimer:- This story has not been edited by SugerMint workers and offered by the company. SugerMint won’t be accountable in any approach for the content material of this story.
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